Our Story

As an HR professional, Lisa Leath had felt that every HR technology that she had demoed over the last 15 or so years was overcomplicated, expensive, and underused. She set out to find a tool that allowed managers to do the most important part of what she has advocated for the last 15 years and that was just simply checking in and talking to your folks with some regularity. Through her experience, the one pattern that kept sticking out was employees wanted to know that they could see that you gave two hoots about them as an employee. 

Lisa was working with a medical practice group when WorkTok first came to mind. The leadership team was handling many nurse resignations due to poor communication, long schedules, a decrease in engagement, and leadership being out of touch with their employees. The management team hardly saw their nurses because their nurses were with patients all day, every day. And in case you were wondering, this idea came to be in 2019, pre-pandemic. Out-of-touch managers have been in the workplace for some time. COVID-19 was just that extra reason why a tool like WorkTok was a real need for any business. 

The most essential thing in the medical profession is patient care. And, of course, the second most important is the billing aspect. Hospitals and Doctors' offices are businesses that want to make money, too. Unfortunately, checking in with their folks hasn't always been a top priority and oftentimes falls short on the list of things to do. When is there time to stop the nurses to have a 30-minute check-in? Managers did not have the time to talk to the nurses all day long every day. Making rounds to all employees daily is a full-time job, no matter what the profession. So I thought, how can I relieve some of these stressors? How can the management team still have a pulse on how their nurse team was doing? How can we improve communication? How can we give employees a voice?

She partnered with PS Solutions, the development team behind this project, and WorkTok then came to life! They created a mobile app along with a web portal, that was easy to use and effective for two-way feedback. What is different about WorkTok? This tool is a chance for managers to get back to the basics for an affordable price. There are many platforms out there that may have seven or eight different features. How many of those features are actually utilized in a company? As HR professionals, we often see business leaders get overwhelmed with different options. Especially some of the small to mid-size businesses. With a tool like WorkTok, you can gather a ton of real-time feedback in a quick amount of time.